Skip to main content

Get help

Stuck on something? Start here.

WhereBest for
Discord ↗Quick questions, deploy help, talking to other builders and the team.
digstore issues ↗CLI bugs, feature requests, anything digstore.
DIGHub issues ↗Web app / publish / domain problems.
Troubleshooting · FAQ · Error codesAnswers you can find without waiting.
Pre-release — expect rough edges

DIG is pre-release. If something is broken or confusing, that's worth reporting — it's how the rough edges get filed down. There are no dumb questions in Discord ↗.

Before you ask

You'll get an answer faster if you check these first:

  1. Troubleshooting — the common failures and their fixes.
  2. Error codes — look up the exact code you got (RPC -32xxx, a CLI exit code, or a DIGHub code like SLUG_TAKEN).
  3. FAQ — the questions that come up most.

How to file a good report

A report that gets answered fast includes:

  • What you ran — the exact digstore command (or the DIGHub step), and what you expected.
  • What happened — the full error message and any error code (e.g. exit code 12, RPC -32602, or DIG_INSUFFICIENT). See Error codes.
  • Versionsdigstore --version, your OS; for the web, your browser and wallet.
  • Reproduce it — the smallest set of steps that triggers it.

For CLI issues, re-run with --verbose (and --json if scripting) and include the output.

Never paste secrets

Don't share your mnemonic, your ~/.dig/seed.enc, a deploy key, or a private store's salt. Support will never ask for them.